LITZ Knowledge Hub

Frequently Asked Questions

Is LITZ an official PAMP retailer?

Yes. LITZ is a recognised PAMP retailer in Malaysia. You can cross-check directly on PAMP’s official website below.

Every PAMP product we sell comes sealed in its CertiPAMP packaging with a serial number. The Fortuna series can be verified using the PAMP VERISCAN app for instant verification.

PAMP Official Website →
Where can I find the price list for today?

Follow our WhatsApp channel for daily updates.

WhatsApp Channel →
Where can I find the physical store?

City Square (Johor Bahru)

Open in Google Maps

What are the payment options at checkout?

iPay88

Recommended for local credit cards
  • Local Credit Card (RM5,000 limit)
  • FPX Bank Transfer

Billplz

Recommended for bank transfers
  • FPX Bank Transfer ✓ No surcharge

E-Wallet

  • Touch 'n Go
  • Boost
  • GrabPay
  • ShopeePay
  • ShopBack

Razorpay

Recommended for bank instalments
  • Bank instalment ✓ 0% interest

Plan lengths & minimum spend

Plan lengthMinimum order
3 monthsRM300
6 monthsRM500
9 monthsRM500
12 monthsRM1,000
18 monthsRM1,500
24 monthsRM2,000

These differ depending on your bank. The table above is a guide — your own bank sets the minimum it will accept.

Which plan lengths you can choose is also set by your own bank — some banks stop at 12 months. The lengths available to you, and the exact amounts, appear on screen once you enter your card details.

Which cards can be used

Visa credit cards from HSBC, Standard Chartered or AmBank only.

  • Must be a Visa card — not Mastercard, American Express or UnionPay
  • Must be a credit card — debit cards do not work
  • Must be issued by HSBC, Standard Chartered or AmBank — Visa credit cards from other banks do not work

The Razorpay button at checkout shows other card logos, but only the cards above will get you an instalment plan. Your bank decides at the moment you pay.

Learn more about FPX →

Where can I pick up my order?

Pickup locations (tap for map)

Why buy at LITZ in Malaysia instead of Singapore? Read our guide →
Do I need to pay GST or get a permit to bring gold bars into Singapore?

No. Hand-carried investment precious metals (IPMs) for personal use are GST-exempt. Declare if the total weight exceeds 500g; always follow Singapore Customs guidance. See below.

SG Government Website → Read our guide →

Contact us on WhatsApp →