LITZ Knowledge Hub
Frequently Asked Questions
Is LITZ an official PAMP retailer?
Yes. LITZ is a recognised PAMP retailer in Malaysia. You can cross-check directly on PAMP’s official website below.
Every PAMP product we sell comes sealed in its CertiPAMP packaging with a serial number. The Fortuna series can be verified using the PAMP VERISCAN app for instant verification.
PAMP Official Website →Where can I find the price list for today?
Follow our WhatsApp channel for daily updates.
WhatsApp Channel →What are the payment options at checkout?
iPay88
Recommended for local credit cards- Local Credit Card (RM5,000 limit)
- FPX Bank Transfer
Billplz
Recommended for bank transfers- FPX Bank Transfer ✓ No surcharge
E-Wallet
- Touch 'n Go
- Boost
- GrabPay
- ShopeePay
- ShopBack
Bank Instalment under Razorpay
Select “Razorpay” at checkout- HSBC, Standard Chartered and AmBank Visa credit cards only. Debit cards, Mastercard, Amex and UnionPay don't qualify — choosing this option with one of those will not get you an instalment plan, even though the Razorpay button shows their logos.
- Plan lengths that can appear: 3, 6, 9, 12, 18 or 24 months. Which of them you see is set by your own bank at checkout — some banks stop at 12 months.
- Minimum order for each plan length: 3 months RM300 · 6 months RM500 · 9 months RM500 · 12 months RM1,000 · 18 months RM1,500 · 24 months RM2,000. These can vary a bit depending on your bank.
- No RM5,000 cap on this option — your own card limit applies.
- The plan lengths available to you and the exact amounts are shown on screen once you enter your card details.
- Want FPX or Touch 'n Go? Choose the Billplz or Touch 'n Go options above, not Razorpay.
Where can I pick up my order?
- Johor Bahru (JB)
- City Square
- Angsana Mall
- Kuala Lumpur (KL)
- Available on request via WhatsApp
Pickup locations (tap for map)
Why buy at LITZ in Malaysia instead of Singapore?
- Price advantage: Competitive spreads and lower premiums compared to many Singapore dealers
- Non-exclusive: No need to open a local bank account
- Convenience: Pick up at City Square, just next to the JB Checkpoint. Also accessible via a sheltered bridge from JB CIQ
- Availability: All ready stocks, no waiting or pre-orders needed.
Do I need to pay GST or get a permit to bring gold bars into Singapore?
No. Hand-carried investment precious metals (IPMs) for personal use are GST-exempt. Declare if the total weight exceeds 500g; always follow Singapore Customs guidance. See below.
SG Government Website → Read our guide →