LITZ Knowledge Hub

Frequently Asked Questions

Is LITZ an official PAMP retailer?

Yes. LITZ is a recognised PAMP retailer in Malaysia. You can cross-check directly on PAMP’s official website below.

Every PAMP product we sell comes sealed in its CertiPAMP packaging with a serial number. The Fortuna series can be verified using the PAMP VERISCAN app for instant verification.

PAMP Official Website →
Where can I find the price list for today?

Follow our WhatsApp channel for daily updates.

WhatsApp Channel →

City Square (Johor Bahru)

Where can I find the physical store?

Open in Google Maps

What are the payment options at checkout?

iPay88

Recommended for local credit cards

⚠ All iPay88 options carry a 2% surcharge.

  • Local Credit Card (RM5,000 limit)
  • FPX Bank Transfer

Billplz

Recommended for bank transfers
  • FPX Bank Transfer ✓ No surcharge

E-Wallet

⚠ All e-wallet options carry a 1.5% surcharge.

  • Touch 'n Go
  • Boost
  • GrabPay
  • ShopeePay
  • ShopBack

Learn more about FPX →

Where can I pick up my order?

Pickup locations (tap for map)

Why buy at LITZ in Malaysia instead of Singapore? Read our guide →
Do I need to pay GST or get a permit to bring gold bars into Singapore?

No. Hand-carried investment precious metals (IPMs) for personal use are GST-exempt. Declare if the total weight exceeds 500g; always follow Singapore Customs guidance. See below.

SG Government Website → Read our guide →

Contact us on WhatsApp →